15 DAY RETURN POLICY
Receive a full refund for any reason if you return a product within 15 days of the shipping date that is still in brand new condition with the original packaging and with all items delivered with the product.
For products returned with the following conditions below, a 15% product missing/damaged fee will be deducted from the refunded amount.
Wear and tear on the product like small scratches, slight damages/tears on pages, covers, bindings (in case if it is a book), damages, dents, missing parts due to mishandling (if it is s stationery item) .
Damage to the original manufacturing box or accessories
Missing box items like an owner’s manual or software/ driver CD’s, etc.
Damage incurred during the return shipping process
Tampered / Missing barcode from the product
Refunds will not be processed for products with more significant damage or missing significant accessories.
Return Policy Exceptions :
Products received with physical damage must be reported to BookierCart.com within 2 days of the delivery date.
Products purchased as USED BOOKS cannot be returned. All Used Book sales are final. Sold Used Books have been tested and are guaranteed to be functional.
We do not accept returns of the following items:
Educational CDs or products that entails registration in order to be used.
Products damaged due to the use of an inappropriate handling that were damaged (torn pages, damaged bindings, torn covers etc. ) due to rough use or mishandling issues will not be accepted as returns.
Unless you have received a damaged or defective product or a product different than the one you have ordered, you are responsible for shipping the product back to our facility near Kolkata, Malda and Bankura. If you’re returning the product directly to our team member (through BookieGO), the refund will be issued in cash then and there after verifying the product condition. If you’re sending the product through post/courier, the charge will be refunded to your bank account within 7 business days after we receive the product. The original receipt must be produced at the time of refund.
If you would like to return a product, it is required to either call us as soon as possible at (+91)9051850022 or send us an email at firstname.lastname@example.org . All returns must be authorized. If the return is made through BookieGo (logistic service owned by Bookiecart), our team member will verify the condition of the product and given you the refund then and there in cash, if applicable. If the return is made through by post/courier, the refund will be processed within 7 business days after we receive the product.
In all other cases, the refund will processed within 10 business days after we receive the product.
Send your return to:
Manmorphosis Online Services Private Limited
New Laxmisri Apartment
57/1 Purba Sinthee Road, Dumdum